Blockchain and (dis)trust Ideologies of trust and contextual clashes
Introduction
Following the recent developments of blockchain-enabled technologies serving the Sierra Leonean government, blockchain is seen as a trusted technology that can bring about social change. The National Digital Identification Platform (NDIP) is a collaboration between the United Nations and the Government of Sierra Leone (GoSL), with the aim to provide a digital identification number for each citizen, enabled by blockchain technology.
The discourse surrounding this topic has been overwhelmingly positive. The president of Sierra Leone welcomes the outcomes of this project, which is aimed to bank the unbanked leading to financial inclusion. Eventually, the project will bridge the digital divide and ensure the ability of citizens to participate in the global digital economy. The fact that this project is ‘blockchain-enabled’ is seen as proof that this incorruptible technology will fight corruption by the press as well as the president. Regardless of the fact that this involves the biometrical data of more than 7 million citizens who have little-to-no access to digital technologies (internet penetration of 15%), no critical voices have been heard on (digital) news platforms.
Further reading reveals that the NDIP does not exactly work as transparent, decentralised and independent as initially seems. Firstly, all data is stored on a centralised server managed by the GoSL. Secondly, Kiva, the owner of this particular blockchain technology will be collaborating with the Bank of Sierra Leone to link informal credit histories with the NDIP. Finally, there is no clarity on data protection rights of citizens; Sierra Leone has no privacy or data regulation laws in existence.
This brings about questions regarding the narrative surrounding blockchain technologies. ‘Blockchain-enabled’ comes with assumptions such as trust, decentralisation and transparency. These assumptions do not only deem problematic in the press surrounding the NDIP, but also in the ideological aspects embedded in the technology. Whereas much of the debate on blockchain has focused on the economic aspects of cryptocurrencies, authors such as Hayes and Atzori critically reflect on the technologically utopian ideology behind the technology and call for critical assessments of these promises. What remains unexplored, however, is questioning the ethical implications trusting ‘technology import’ from a western to a non-western cultural context.
Delving deeper into the discourse surrounding the NDIP serves as an addition to this debate as it questions the idea of trust placed in blockchain technology to solve issues in a country with a radically different cultural, economic, political and technological context. Highlighting its inbuilt trust-aspiring protocols, a ‘blockchain-enabled’ national ID that is incorruptible would be a step in the right direction for Sierra Leone, ranking as the 129th least corrupt nation in the world. Will this technology, however, indeed fulfil these promises? Where does the ideological concept of trust intermingle with de-facto trust? How can the trust placed in the blockchain-enabled NDIP by governments and unilateral agencies be interpreted as trust-as-ideology, trust-as-technology or trust-as-objective, proven potentials?
This paper will investigate the connotative complexities of trust in relation to blockchain technologies in the case study of the NDIP. The question is: to what extent is the discourse around blockchain technology is based on an altered assumption of trust?
Methodology
The analysis of this paper is based on a qualitative interview with Morris Marah, owner and manager of the Freetonian technology centre ‘Sensi Tech Hub’. Initially the reason for this was to expand insights into the discourse away from sources that could only be accessed online. With an internet penetration of only 15% and the majority of news spread through radio, a review of online sources would provide a skewed perspective. Hence, interviewing someone who has been actively involved with the technological development of Sierra Leone, would increase my understanding of the issues at hand. As manager of the Sensi Tech Hub, Morris Marah implement and reviews initiatives in collaboration with Sierra Leonean government, private sector parties and other non-governmental organisations.
A critical remark on this approach would be that the perspective of this interviewee would not help answer the question on how the concept of trust is problematic in this context, as a review of the news publications already reveal this. However, apart from the argument mentioned above that these digital sources only represent a fraction of sources that could convey the discourse, it is important to know that these texts were portrayed from a western news perspective. Therefore, the news texts served as a base for enquiry, not as proof, and Morris’ Sierra Leonean perspective would provide insightsoutside of this cultural framework.
The second critique is that presupposed cultural differences would complicate the enactment of a sound qualitative interview. Concepts such as digital communication are interpreted differently in a Sierra Leonean context, and proximity issues forced me to conduct this interview over a (often poor) internet connection. This also urged me to be selective in my choice of interviewee’s. Knowing the cultural contexts I was aware that as a young female asking questions to a senior male would yield little results, and my pre-emptive avoidance of this issue did steer me towards finding a respondent who was familiar with western culture and communication. This does question the objectivity of this method, and whether it is useful to apply in contexts where cultural differences are involved.
Blockchain technology and trust
Before exploring the dynamics of trust relating to blockchain technology, it is important to understand how these technologies work. The relationship between trust and blockchain technology ask for a clarification of how these technologies work. In the literature discussing this relation, blockchain technologies were often discussed and defined in association with cryptocurrencies. This problematised finding a definition of the stand-alone technology, removed from its (potential) applications. Hayes (2019) and Hütten (2018) discuss the potential effects of blockchain technologies through researching cryptocurrencies such as Bitcoin and Ethereum, and place notions as distrust against actualised usage.
The first reason for this is that practical applications of blockchain technology to date remain dominated by cryptocurrencies, or digital currencies using blockchain technology. Hence, studies of the actual effects of the blockchain technology are limited.
The second reason relates to the difficulty in viewing blockchain technology separate from the ideological context in which it emerged. Hayes (2019) describes the development of Bitcoin in relation to technological-utopian ideals of anonymity and privacy through technological solutions (p. 57-62). He argues that cryptocurrencies should be studied not for their impact as alternative currencies, but instead should be seen in light of what their enabling technology (blockchain) accomplishes (p. 62). However, the argumentation that follows does not reveal actual accomplishments, but potential accomplishments.
Consequently, if blockchain technologies are studied in light of their potentiality this makes difficult to distinguish the actual technology from its prospects. Therefore, I use a definition of blockchain that only describes its technological function removed from its potential or from its link to cryptocurrencies. Following Atzori (2017) and Sandbeck, Kingsmith and von Bargen (2019), blockchain is a distributed ledger, or database of all accomplished transactions (Atzori p. 45, Sandbeck et al. p. 15). What distinguishes this from traditional ledgers, is the fact that instead of having a central actor that provides information on the ledger, multiple nodes now work collectively to confirm and construct the transaction process. This confirmation is necessary to ensure that a transaction has happened and only once (the double-spend problem) and is enforced through a complex mathematical process called proof of work. Hence, it lies within the architecture of the technology that tampering with a file is almost impossible which Sandbeck et al. (2019) describe as trust less architecture (p. 20 & 24).
This is where notions of trust disperses through discussions surrounding the potentialities of the technology. Four streams can be distinguished; technological utopianism, capitalist utopianism, technological dystopianism and capitalist dystopianism. The first, as Hütten (2018) distinguishes, is technological utopianism, which refers to the ideology of a group of Cypherpunks who popularised Bitcoin, and thereby blockchain technology (p. 15). The concept of trust less architecture describes how, by design, the technology can be trusted. From this perspective, technologies have the potential to provide alternatives to social, economic and political issues embedded in their construction. Briefly put: trust in technology. Which is how Bitcoin and blockchain technology were described when they came to emerge in 2009, as solutions to corrupt capitalist institutions.
The second, capitalist utopianism, refers to a ‘trust in the trust of technology’, and builds on this assumption. Hütten attributes promises individualism, technocracy and meritocracy to this idealism (p. 15). The ‘trust in the trust’ arises when those capitalist institutions that would be rendered unnecessary through the technology, use blockchain technology as ‘trusted’ technologies. The critique of this capitalist utopianism brings the third view of a technological dystopianism. This ‘distrust in trust of technology’ describes the position of Sandbeck et al. They raise concerns over an intermixture of trust-in-architecture with socio-political processes, because the design of the technology is in itself political (p. 24). However, they do not see problems in assumptions of trust, but in our current socio-economic environment in which the technology is applied. This does not deem blockchain as devoid of positive potentialities; they believe that in the right context, blockchain does still function as a trusted technology (Sandbeck et al. 2019).
The fourth position, capitalist dystopian, describes authors such as Atzori and Hütten. Atzori (2017) views blockchain technology from a political perspective. Concepts such as trust-by-computation, or decentralised trust, have the potential to disturb state workings. She warns for ‘technocratic reasoning and determinism’ and goes as far as to claim that due to the ideological context in which blockchain emerged, it is ill-suited for e-governance. In the end, blockchain technologies seem to cause exactly that which it was set out to avoid; the economisation of politics. Hütten (2018) goes a step further, placing ‘distrust in trust of trust-of-technology’. He claims that blockchain has the potential to, by professing technological utopian promises and conflating these with socio-economic realities, aids capitalist oppression (p. 17).
Although these ‘four levels of trust’ portray multiple perspectives on trust in relation to technology, they all exist within the same western ideological framework. Blockchain technology cannot be viewed outside of a social, economic, cultural and political context, but none of these perspectives question which of these their analyses apply to. Therefore, my aim is to explore notions of trust away from this western ideology by analysing this in relation to an African context. This is relevant because adoption of ideological notions of trust have had grave impact on Sierra Leone in the past. Colonialism required an adoption of a western ideology. Does an adoption of the ideology of trust in a specific technology risk the potential of digital post-colonialism?
The study of the ethical implications of technology can provide an alternative solution to the Collinridge Dilemma. When a technology is to be implemented, it is too soon to foresee potential negative effects and interfere, but reviewing after a technology has impacted society can be seen as ‘too late’ (Kudina & Verbeek, 2019). Ideally, there would be an in-between approach, or halfway reflection moment that outlines the opportunities and risks of a technology. For practical and economic reasons, with large, high-impact technologies this is not feasible. What if we were to study the translation, import and adoption of a technology in a radically different contexts? Can the analysis of the NDIP untangle complex dynamics of trust that reveals an ideological, subjective interpretation of the technologies’ potential?
Issues of context
The National Digital Identity Platform (NDIP) is a collaboration between the Government of Sierra Leone, American nonprofit organisation Kiva, and the United Nations. The aim is to create a blockchain-enabled digital ID for all Sierra Leonean citizens, using biometric data collected during the 2018 national elections. After creating this ‘failsafe’ national ID, this can be then linked to financial data of citizens that will bridge the digital divide by banking the unbanked.
This statement reveals further complications of the research. The respondent distrusts the trust placed in blockchain technology from an anti-capitalistic perspective. Or, as argued in the literature review, as a describing blockchain in relation to trust as a dystopian capitalism. Whereas the aim was to study the discourse on blockchain outside of the western ideological context, the stance taken by the respondent drove this analysis back into this framework. This forced me to reassess the methodology of this research and question the objectivity of the interviewee, leading me to the insight that the socio-economic context of blockchain in which blockchain technologies are related to trust, cannot be uncoupled from its ideological context. The respondent made clear relations between ideology, trust and import of technology by referring to repeated failures of ‘innovate translate’. He explained this as a common belief by ‘tech enthusiasts’ that because a technology was proven to work in one context, it would also work in another context. If this new context regards a different cultural context, a process of ‘translation’ would solve conversion issues.
As Hütten (2019) claimed, researchers must critically reflect on utopian claims of the technology. The general distrust the respondent possesses builds on a larger distrust towards western innovation. A lack of conversation leads to failure in translation of innovation resulting in unrealised ownership of Sierra Leoneans of their own digital development. Yet, this lack of translation does not relate only to import of technology, but also to other solutions ‘imported’ from the west. The recent Ebola virus outbreak in 2014 and 2015 in Sierra Leone served as a telling example for Morris. A culture clash prevented healthcare measures to be accepted culturally by the population. For example, it is within Sierra Leonean tradition to wash dead bodies before burial. This aggravated the spread of the virus as bodily fluids were contagious. Hence, international and national healthcare organisations in collaboration with the government of Sierra Leone prohibited washing dead bodies. However, a top-down method was employed, and (often western) volunteers came to symbolise public rule versus traditional rule. The measures were distrusted by the population and did not take hold. Morris points out that the solutions for this problem did not take into account the Sierra Leonean perspective and therefore there was no ownership.
This shows that issues of trust regarding blockchain technology reflect larger trends of distrust related to clashing cultural contexts. If assessing a technology before this process of ‘innovate translate’ allows insights into the potential risks and opportunities, then it is crucial to detach this assessment from ideological contexts. As shown in the analysis, this proves to be far more complex than changing cultural, political or socio-economic contexts. Technologies do not exist separate from these contexts, but within these contexts. Therefore, to answer the research question: the discourse and lack thereof reveal complex dynamics between trust, ideologies and socio-economic processes and contexts.
As mentioned in the introduction, the discourse focuses on two main aspects; the potential positive effects of the project, and the usage of ‘blockchain-enabled’ to ensure that citizens data is protected as well as incorruptible. There were no mentions of potential negative effects. Initially, the interview with Morris Marah aimed towards accessing elements of the discourse held away from digital news outlets. However, the interview revealed that there was no “outside” discourse. Instead, the discussion remained within the technological utopian assumption that blockchain technology is incorruptible.
Conclusion
This statement reveals further complications of the research. The respondent distrusts the trust placed in blockchain technology from an anti-capitalistic perspective. Or, as argued in the literature review, as a describing blockchain in relation to trust as a dystopian capitalism. Whereas the aim was to study the discourse on blockchain outside of the western ideological context, the stance taken by the respondent drove this analysis back into this framework. This forced me to reassess the methodology of this research and question the objectivity of the interviewee, leading me to the insight that the socio-economic context of blockchain in which blockchain technologies are related to trust, cannot be uncoupled from its ideological context. The respondent made clear relations between ideology, trust and import of technology by referring to repeated failures of ‘innovate translate’. He explained this as a common belief by ‘tech enthusiasts’ that because a technology was proven to work in one context, it would also work in another context. If this new context regards a different cultural context, a process of ‘translation’ would solve conversion issues.
This paper used the qualitative interview method to explore the extent to which the discourse surrounding blockchain technologies is based on altered assumptions of trust. The literature research showed that trust in relation to blockchain technologies were regarded from range of dystopian and utopian beliefs in its potentiality. As these discussions were held within a framework of western ideology, my aim was to dislodge the discussion from this framework and place it in a Sierra Leonean context. However, this proved to be problematic, as a cultural contextual change did not equal a separation from the ideological context. This relates to observations made about the confusion regarding the definition of blockchain technology outside of its ideological context in which it emerged. A confusion in a theoretical debate is one thing; it becomes problematic when regarding cultural contexts. If a western ideology that promotes advancements through technological innovation with incorruptible, trusted technologies are exported without proper translation or interpretation it can result in clashes. Ideas such as import of technology and innovate translate are not trusted to work in Sierra Leonean contexts. As a result, this trust embedded in the technology transforms into a distrust that can cause a complete rejection of the professed solution. Faced with centuries of (post)colonialism, political, economical and religious ‘imports’ from the west, there is little trust left over. In fact, the distrust borders on the aggressive; can a technology be trusted if the prospected users have no ownership over it?
Exploring the connotations of trust through the qualitative interview of one Sierra Leonean citizen can by no means represent an entire nation. However, a thorough analysis of the interview did reveal that there is not just a connotative change, there is a connotative clash, one that could lead to large issues in the future. The dilemma with research into technomoral change is that it is either too late or too soon to critically assess the ethical implications of a technology. However, the ‘exportation’ of western technology to non-western context allows for an in-between approach that is necessary to mitigate risks. In the end, to prove a technology in one context, does not mean it will work in another context. This trust in the technology is ideologically motivated, and can have real world problematic effects when taken as a rational truth. This touches upon larger issues with post-colonialism and brings into question whether the ongoing exportation of ‘trusted’ technological innovations reveal a trend of digital post-colonialism. Further research could explore the topic of digital export and ownership of digital development in developing countries. On a final note, governments could review these imports with the aim of improving the translation of the innovation. If the aim is to give Sierra Leoneans ownership over their own digital development, then the first step can be to include their perspective into the discourse.
Reference List
Conclusion
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